JoQuiroga_16
May 31, 2026
"Surprisingly easy return and fast refund"
I had to return an item because I’d ordered the wrong one, and I was a bit suspicious it was going to turn into a hassle. But the return was straightforward, support got back to me the same day, and the refund came through quicker than I expected. No messing about in the end. I’d use ninja-vapes.co.uk again.
hello_james623
May 20, 2026
"Pretty good support, just had to wait a bit"
I had to message them about my order and, yeah, they did get back to me the same day, which was helpful. It took a little longer than I was kind of hoping at first, but once they replied, the answer was clear and basically sorted out my question without a bunch of back and forth. So, overall, I’d say the customer service was decent.
hello_tammy543
April 25, 2026
"It arrived really quickly and there was no..."
It arrived really quickly and there was no messing about, which I appreciate. if you take someone’s money, getting the order out promptly is just the right way to do business.
jacquelyn1993
April 25, 2026
"Couldn’t Find What I Needed"
I’ve gone in a few times lately looking for the stuff I usually buy, and it’s been out of stock every time. I felt kind of embarrassed just wandering around and then leaving without anything, but there wasn’t much else I could do...
James_hill77
April 24, 2026
"My orders do show up, but they’re late..."
My orders do show up, but they’re late sometimes and the tracking can be hit or miss. It’s not the worst service I’ve used, but I wouldn’t say I fully trust it either
wendypruitt0336
April 22, 2026
"Something felt really off"
The packaging didn’t look right to me, and the taste was kind of weird. I kept thinking, how is this okay? Maybe it’s real, I don’t know, but it definitely didn’t feel genuine and I wouldn’t order it again.
lucinda_Simmons82
April 08, 2026
"Order was spot on"
Everything I ordered was in the box... no mix-ups or missing items at all. Happy with how smoothly it went.
hello_thanh149
March 15, 2026
"That checkout was kind of a hassle"
I kept trying to buy my stuff, but the website made it way harder than it needed to be. I kept getting turned around with this and that and couldn’t figure out where to go next at checkout.
regina1971
March 12, 2026
"Checkout was more annoying than it needed to be"
I tried placing an order, but the checkout was a bit of a pain. The steps was taking forever to load, and at one point I had to type my details in again, which got frustrating quickly.
The payment page also left me wondering if the order actually went through. There wasn’t a clear message right away, so I just sat there unsure if I should refresh or wait.
It did work in the end, but the whole thing felt clunky and not very smooth. I’d probably only use it again if I really needed to
Kelly.carter
March 10, 2026
"Good value and I’d use them again"
I ordered a few liquids from ninja-vapes.co.uk because the prices seemed better than what I usually pay at my local shop. Just from the way the site came across, I got the impression they were more focused on decent value than trying to look overly fancy, which suited me fine.
The delivery was okay, not the fastest ever, but it didn’t feel like anything had gone wrong. Everything arrived as expected and was packed properly, so no complaints there.
The only reason I’d knock it down to 4 stars is that a couple of things I wanted were out of stock. Still, for the prices and the choice they do have, I’d be happy to order from them again.
johnamador6749
February 22, 2026
"Kinda decent deals and easy discounts"
I’ve used ninja-vapes.co.uk a few times now and the discounts are kinda decent. I had a promo code work on the first try, which is always a relief lol. The prices ended up cheaper than my usual shop, and checkout was really simple. It’s nice when a site doesn’t make you jump through a bunch of hoops just to get a deal
CatherineLewis_33
January 18, 2026
"Pretty good packaging, just a small dent"
The packaging was actually decent, the box arrived neat and tidy, but it was a little squashed on one side... not a big deal though!
joseph1972
January 14, 2026
"Nice flavour range when I felt stuck"
I tried ninja-vapes.co.uk because I was starting to feel a bit trapped using my usual shop and seeing the same flavours every time. They had way more choice, and I found a few I couldn’t get locally, so that was a nice change. The fruit ones I ordered were good too.
I’d give it 4 stars mainly because some of the flavour names are quite vague, so I felt like I was guessing a bit before buying. Still, I’m happy with what I got and would probably order again
debra_Mathes73
January 02, 2026
"Age check took about a minute"
I had to do the age verification before placing my order, and it was painless. It took maybe a minute or so, and nothing about it felt confusing. I thought it might be a bit of a hassle, but it went through right away. Simple process, around as easy as it gets, no complaints from me.
JoyceDelp_67
December 20, 2025
"I’ve ordered a few liquids and coils..."
I’ve ordered a few liquids and coils from ninja-vapes.co.uk now, and overall I’ve had a good experience. The flavours I tried were nice and tasted true to what I expected, which is always a good sign for me. I also didn’t have any leaking issues, which I really appreciate. I’m giving it one star off because one of the coils seemed to burn out faster than I’d hoped, but apart from that, the quality has been solid so far